Check Outages in Real-Time

The ConEd Power Outage Map provides real-time information on reported outages and their status.

The map displays current outages and customers out of service, including specific details about Con Edison outages, with updates every 15-30 minutes.

Users can view the map in metric and imperial units for their convenience.

The map is powered by Google and INEGI, providing accurate and reliable data.


Checking Outage Status with the Outage Map Check

  • Check outage status by entering your account number, phone number, or address.

  • Log in to your account to find information automatically and view your account details. Ensure that only the account holder or the customer's authorized agent accesses this information to maintain security.

  • The outage map check feature allows you to view the status of reported outages in your area.

  • Estimated restoration time is provided for each outage, helping you plan and stay informed.

Outage Map Features and Functionality

  • The Con Edison Outage Map features an AJAX loader animation, ensuring a smooth and seamless user experience.

  • Users can customize the map view by selecting different layers, such as political boundaries and summary views.

  • The map displays information on customers served and the number of customers out of service.

  • Downed power lines and other outages are indicated on the map, helping you stay informed.

Reporting and Tracking Outages

  • Report an outage or gas emergency to Con Edison using the online form or by calling the customer service number.

  • Provide customer-specific information to report an outage or gas emergency, such as your account number and address.

  • The account system is solely intended for the account holder or the customer's authorized agent, ensuring secure and authorized access.

  • Unauthorized entry or use of the account system is prohibited and will be prosecuted.

Staying Informed and Prepared

  • Stay informed about the status of reported outages and restoration efforts through the Con Edison Outage Map and email updates. The Con Edison Outage Map provides real-time information on current outages, the number of customers out of service, and the total number of customers served. It is updated frequently, every 15 to 30 minutes, and includes tools to visualize data with custom layers like political boundaries and weather conditions.

  • Con Edison customers can receive restoration updates via text or call, keeping them informed and up-to-date.

  • The outage map provides a heat map view of user-submitted problem reports, helping you stay aware of other outages in your area.

  • Plan ahead and stay prepared for outages by knowing the status of electric service in your area.

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