Understanding Your Orange & Rockland Bill:

If you're an Orange & Rockland (O&R) customer, you might find your energy bill a little complicated with its various charges and fees. Understanding the breakdown of these charges and knowing how to read your bill can help you manage your energy expenses effectively. In this guide, we’ll walk you through your Orange & Rockland bill and explain the difference between supply and delivery charges, giving you the insight you need to stay in control of your energy usage and costs.

Understanding Your Orange & Rockland Bill

Your Orange & Rockland bill is more than just a payment due notice—it’s a detailed record of your energy consumption, showing how much energy you use and how that translates into costs. Here's what you can expect on your bill:

Account Information:
This section includes your unique Orange & Rockland account number, the specific billing period, and your payment due date. Keeping track of these details helps you stay on top of your payments and manage your account efficiently.

Energy Usage:
Orange & Rockland reads your meter regularly and records your energy usage. Your bill will display your electricity and/or gas usage for the current billing cycle, making it easy for you to monitor your consumption trends over time. This can help you identify patterns and adjust your usage accordingly.

Charges Breakdown:
This part of the bill provides a detailed list of the charges for your energy consumption. Orange & Rockland offers a clear breakdown, showing exactly how much you're paying for each part of your service, including taxes and any additional fees.

Payment Options:
Orange & Rockland offers multiple ways to pay your bill, including online payments, automatic bill pay (via credit card, debit card, or bank account), phone payments, or by mailing a check or money order. You can easily manage these options through their online portal.

The Difference Between Orange & Rockland Supply and Delivery Charges

To better manage your energy costs, it’s important to understand the difference between supply and delivery charges on your bill.

Supply Charges:
These are the costs associated with generating or purchasing the electricity or gas that you use. Orange & Rockland doesn’t generate electricity or produce natural gas directly but buys it from third-party suppliers. If you live in a deregulated energy market, you have the option to choose your energy supplier through an Energy Service Company (ESCO). Orange & Rockland will still deliver the energy to your home, but you can shop around for potentially better rates from an ESCO.

Delivery Charges:
These charges reflect the cost of delivering the electricity or gas to your home, maintaining the infrastructure (like power lines, substations, and gas pipelines), and ensuring reliable service. These fees are regulated, meaning they stay relatively stable to cover the costs of maintaining and upgrading the distribution system.

Comprehensive Orange & Rockland Charges Overview

Here’s a detailed look at the components of your Orange & Rockland bill:

  • Supply Charges: The cost of generating or purchasing the energy you use, whether electricity or natural gas.

  • Delivery Charges: These cover the costs of transporting energy to your home, including maintaining the distribution infrastructure.

  • Customer Charges: A fixed monthly fee that covers account management services like billing and customer support.

  • Taxes: Local and state taxes that are applied based on your energy consumption.

  • Other Charges: This section may include late payment fees, service charges for special requests, or any other miscellaneous fees.

Energy-Saving Strategies

Lowering your energy usage is a smart way to reduce both your bills and your environmental impact. Here are a few tips to help you cut down on energy costs:

  • Use Energy-Efficient Appliances: Investing in energy-efficient appliances can significantly reduce your electricity or gas consumption over time.

  • Turn Off Unused Electronics: Powering down electronics when not in use can lead to noticeable savings on your monthly bill.

  • Install a Smart Thermostat: A smart thermostat helps optimize your heating and cooling system by adjusting temperatures based on your schedule, leading to reduced energy use.

  • Make Use of Natural Light: Keep your home brighter by opening curtains and letting in natural light to reduce reliance on artificial lighting.

  • Seal Drafts and Insulate: Proper insulation and sealing drafts around windows and doors can help you maintain a more consistent indoor temperature, lowering your heating and cooling costs.

Finding Your Orange & Rockland Account Number

Your account number is an important piece of information that identifies your account with Orange & Rockland. Here’s how you can find it easily:

On Your Paper Bill:
Your account number is located at the top of your bill’s first page. It’s usually placed prominently for quick reference when making payments or managing your account.

Online Account Management:
If you’ve registered for online account management with Orange & Rockland, you can log in to your account dashboard. Your account number will be displayed on the main overview page or under your profile/account settings.

Orange & Rockland Mobile App:
For customers using the Orange & Rockland mobile app, your account number is available in the app’s account settings or within the main menu. This makes it convenient to access your account number anytime, anywhere.