JCPL Power Outage Info

The Jersey Central Power & Light (JCP&L) Power Outage Map provides real-time information on reported outages and their status.

The map displays active outages and the number of customers affected, with specific details about each outage updated every 15-30 minutes.

Users can view the map using both metric and imperial units for flexibility and convenience.

JCP&L’s map technology ensures that data is accurate and up-to-date, covering all areas within its service network.

Report an Outage

  • You can report an outage to JCP&L through their online portal, mobile app, or by calling their outage reporting line.

  • Have your account number and address ready when reporting to ensure a prompt response.

Outage Safety Tips

  • Stay away from downed power lines and report them immediately to JCP&L.

  • Follow JCP&L’s safety recommendations to protect yourself during outages and severe weather events.

Checking Outage Status

  • Check the outage status in your area by entering your account number, phone number, or address.

  • Log into your JCP&L account to view detailed outage information and account details securely.

  • The outage map allows you to see the status of reported outages near you, along with estimated restoration times.

Outage Map Features and Functionality

  • The JCP&L Outage Map provides a user-friendly interface with regular updates to ensure real-time data accuracy.

  • Customize your view of the map with layers that include geographical boundaries, weather patterns, and service area details.

  • The map provides information on the number of customers served and those currently affected by outages.

  • Downed power lines and other issues are clearly indicated on the map, keeping you well-informed about your area.

Reporting and Tracking Outages

  • Report outages or emergencies to JCP&L using their online form or by calling their dedicated customer service number.

  • Only the account holder or authorized agent should access the account system to report outages, ensuring secure and authorized usage.

  • Unauthorized access to JCP&L’s account system is prohibited and may result in legal actions.

Staying Informed and Prepared

  • Stay up-to-date on outage reports and restoration efforts through the JCP&L Outage Map and by signing up for notifications.

  • JCP&L customers can receive restoration updates via text messages, emails, or automated calls for real-time information.

  • The outage map provides detailed insights into affected areas and ongoing restoration efforts.

  • Being informed about electric service status and JCP&L’s outage preparations can help you stay ready and safe during power disruptions.