Orange and Rockland

Frequently Asked Questions & Answers

What is Orange and Rockland Utilities (O&R)?

Orange and Rockland Utilities is a utility company that provides electricity and natural gas services to customers in southeastern New York, northern New Jersey, and northeastern Pennsylvania.

How do I contact Orange and Rockland customer service?

You can contact Orange and Rockland customer service by phone at [insert Orange and Rockland customer service number] or visit their website for online assistance and contact information.

What are the payment options for Orange and Rockland bills?

Orange and Rockland offers various payment options, including online payments, automatic bill pay, in-person payments at authorized locations, and mail-in payments.

How can I report a power outage or utility emergency to Orange and Rockland?

To report a power outage or utility emergency to Orange and Rockland, you can call their outage hotline or emergency line, or report it online through their website or mobile app.

Does Orange and Rockland offer budget billing or payment assistance programs?

Yes, Orange and Rockland offers budget billing programs to help customers manage their monthly energy expenses, as well as various payment assistance programs for eligible customers.

How can I start, stop, or transfer Orange and Rockland service?

You can start, stop, or transfer Orange and Rockland service by contacting their customer service department. Provide the necessary information and schedule the service as needed.

What are Orange and Rockland's rates and tariffs?

Orange and Rockland's rates and tariffs vary depending on factors such as usage, location, and type of service. Detailed information can be found on their website or by contacting customer service.

Does Orange and Rockland offer renewable energy options or incentives?

Yes, Orange and Rockland offers various renewable energy programs and incentives to promote clean energy adoption. Visit their website for more information on available options.

How can I save energy and lower my Orange and Rockland bill?

Orange and Rockland provides energy-saving tips and resources to help customers reduce energy consumption and save money on their bills. Explore their website for energy efficiency ideas.

What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, leave the area immediately and call Orange and Rockland's emergency hotline or 911 from a safe location. Do not use any electrical devices or open flames until it's safe to do so.