PPL Utility Resources

PPL bills show your energy usage, charges for electricity supply and delivery, and any applicable taxes or fees. Understanding these sections helps manage your energy expenses.

A higher bill could be caused by increased energy usage, rate changes, or additional fees. Review your bill's usage and rate details to pinpoint the reason for the increase.

Supply charges cover the cost of electricity, while delivery charges pay for the maintenance of poles, wires, and other infrastructure used to deliver electricity to your home.

Reduce your bill by using energy-efficient appliances, enrolling in energy-saving programs, and participating in time-of-use plans. Consider using a programmable thermostat to control energy usage.

Yes, under Pennsylvania’s Energy Choice program, PPL customers can choose their electricity supplier. Compare rates and plans from different providers to see if you can save money.

PPL offers a Budget Billing option that spreads your energy costs evenly throughout the year. This helps avoid large fluctuations in your monthly bill during high-usage months.

You can enroll in automatic payments via PPL’s online account portal, allowing your bill to be automatically deducted from your bank account or credit card each month.

Late payments may incur fees, and continued non-payment could result in disconnection. If you’re having trouble paying your bill, PPL offers payment plans and financial assistance programs.

You can report outages online through PPL’s website, using their mobile app, or by calling their emergency hotline. Make sure to have your account information ready when reporting.

PPL’s Time-of-Use plan offers lower rates during off-peak hours and higher rates during peak hours. It’s a great option if you can adjust your energy usage to take advantage of these rates.