ACE Power Outage Info

The Atlantic City Electric (ACE) Power Outage Map provides real-time information on reported outages and their status.

The map displays active outages and the number of customers affected, with specific details about each outage updated every 15-30 minutes.

Users can view the map in both metric and imperial units, making it convenient to understand the impact in their area.

The map uses cutting-edge technology to deliver accurate and up-to-date data for all regions served by ACE.

Report an Outage

  • You can report an outage to ACE through their online portal, mobile app, or by calling their customer service number.

  • Be ready to provide your account number and address to ensure a quick response.

Outage Safety Tips

  • Always avoid downed power lines and report them immediately to ACE.

  • Follow ACE’s safety guidelines during power outages or extreme weather conditions to keep yourself and your family safe.

Checking Outage Status

  • Check the status of outages by entering your account number, phone number, or address.

  • Log in to your ACE account for personalized outage information and to view your account details securely.

  • The outage map lets you see reported outages in your area, along with estimated restoration times to help you stay informed.

Outage Map Features and Functionality

  • The ACE Outage Map is designed to provide a smooth user experience with real-time data refresh.

  • Customize the map view by adding layers like geographical boundaries, weather conditions, and service area details.

  • The map displays the total number of customers served in each region and those currently without power.

  • Information about downed power lines and other outage issues is clearly marked to keep you well-informed.

Reporting and Tracking Outages

  • To report an outage or emergency to ACE, use their online reporting form or contact their customer service hotline.

  • Only the account holder or their authorized representative should use the ACE account system to report outages to maintain secure access.

  • Unauthorized use of the ACE account system is strictly prohibited and may lead to legal consequences.

Staying Informed and Prepared

  • Stay updated on outage reports and restoration progress through the ACE Outage Map and by signing up for notifications.

  • Atlantic City Electric customers can receive outage restoration updates via text messages, emails, or automated calls.

  • The outage map provides a detailed view of affected areas and restoration efforts to keep you informed.

  • Plan ahead by staying aware of electric service status in your area and following ACE’s guidelines to prepare for any outages.