How can I check for power outages in my Duquesne Light service area?
The fastest way to check current power outages is by using the Duquesne Light Company Outage Map, available through the online DLC Power Center. The map provides real-time outage data, including affected areas, estimated restoration times, and outage causes.
What information does the Duquesne Light outage map show?
The DLC outage map displays:
- Active outages by location
- The number of customers affected
- Address-specific estimated times of restoration (ETRs)
- The reported cause of the outage, when available
This allows customers to understand both the scope and status of an outage in their area.
How do I sign up for Duquesne Light My Alerts?
You can register for My Alerts by logging into your Duquesne Light online account. After enrolling, alerts can be sent by text message, email, or phone call, depending on your preferences.
Is there a mobile app to track Duquesne Light outages?
The official Duquesne Light mobile app allows customers to:
- View the interactive outage map
- Report a power outage
- Receive outage notifications
- Access account and billing information
The app provides convenient, on-the-go access to outage updates.
Can I report a power outage by phone?
Yes. In addition to the online Power Center and mobile app, Duquesne Light allows customers to report outages by phone at 888-393-7000. Phone-based outage reporting and updates remain available in 2026 for customers who prefer not to use digital tools.
How reliable is Duquesne Light Company's service?
Duquesne Light Company maintains a strong reliability record, with an outage rate of approximately 0.01%, making it one of the more reliable electric utilities in Pennsylvania.
Pennsylvania Power Outage Overview FAQs
How many customers are currently without power in Pennsylvania?
Across Pennsylvania, approximately 2,626 homes and businesses are currently without power. This represents about 0.04% of the total 6,705,500 customers tracked statewide.
How does Pennsylvania rank nationally for power outages?
Pennsylvania currently ranks 12th in the United States for the number of reported power outages compared to other states.
Which area in Pennsylvania has the most power outages?
Philadelphia currently has the highest number of outages in Pennsylvania, with approximately 598 customers without power.
Which Pennsylvania utility has the most customers affected by outages?
PECO Energy Company has the highest number of customers without power, with approximately 1,195 reported outages.
Which utility has the highest outage percentage in Pennsylvania?
REA Energy has the highest outage percentage in the state, with approximately 0.46% of customers currently affected.
How do outage percentages compare among Pennsylvania utilities?
Outage percentages across major Pennsylvania utilities include:
- Duquesne Light Company: 0.01%
- FirstEnergy: 0.04%
- PPL Electric Utilities: 0.02%
- UGI Utilities: 0.06%
- Warren Electric Cooperative: 0.18%
These figures help customers compare overall service reliability.
How many utility companies are tracked for outages in Pennsylvania?
There are 17 electric utilities tracked across Pennsylvania for power outage reporting and statistics.