ACE Bill Breakdown:

Finding Your ACE Account Number

Your ACE account number is an important piece of information that helps you manage your services and make payments. Here’s how to find it quickly:

On Your Paper Bill:
Your account number is located at the top of your bill’s first page. It’s easy to find and is essential when managing your account or contacting customer service.

Online Account Management:
If you have registered for ACE’s online account management, simply log in to your account dashboard. Your account number will be displayed prominently on the main page or in your account settings.

ACE Mobile App:
For customers using the ACE mobile app, your account number is available under the account overview section, making it convenient to access your account information anytime, anywhere.

Understanding Your ACE Bill

If you’re an Atlantic City Electric (ACE) customer, you may have found yourself wondering exactly what all the charges on your bill mean. With various supply and delivery fees, understanding how your bill is structured can sometimes be confusing. This guide will walk you through how to read your ACE bill properly and explain the difference between supply and delivery charges, helping you take control of your energy expenses.

Your ACE bill is more than just a monthly payment reminder—it’s a snapshot of your energy usage, giving you important information on how much energy you consume and what it costs. Let’s break down the essential sections of your bill:

Account Information:
This section includes your unique ACE account number, the billing period, and your payment due date. Keeping track of this information helps you stay on top of your payments and manage your account easily.

Energy Usage:
ACE regularly reads your meter to track your electricity usage. Your bill will clearly display your usage for the billing cycle, allowing you to compare your current consumption with past months or years. This information can help you adjust your energy habits to reduce costs.

Charges Breakdown:
This is one of the most important sections of your bill, as it provides a detailed breakdown of the costs associated with your energy usage. ACE separates your charges into supply, delivery, and any other applicable fees, making it easier to see where your money is going.

Payment Options:
ACE offers multiple ways to pay your bill, including automatic payments from your bank account, credit card, or debit card. You can also pay online, by phone, or through the mail by sending a check or money order. You can manage these options easily through their online portal.

The Difference Between ACE Supply and Delivery Charges

One of the most important things to understand about your ACE bill is the difference between supply and delivery charges. These charges represent different aspects of your energy service.

Supply Charges:
These are the costs associated with generating or purchasing the electricity you use. ACE does not generate its own electricity but purchases energy from suppliers on the open market. If you live in a deregulated energy market, you also have the option to choose a third-party Energy Service Company (ESCO) for your electricity supply. ACE will still deliver the electricity to your home, but an ESCO might offer more competitive rates for the supply portion of your bill.

Delivery Charges:
These fees cover the cost of delivering electricity from ACE to your home, including maintaining the infrastructure—such as power lines and substations—that ensures reliable service. Delivery charges are regulated and are generally stable, covering the cost of maintaining and upgrading the grid.

Comprehensive ACE Charges Overview

Your ACE bill includes several charges that contribute to your total energy costs. Here’s a breakdown of the most common charges you may see:

  • Supply Charges: The cost of generating or purchasing the electricity you consume.

  • Delivery Charges: These reflect the cost of delivering electricity to your home, maintaining infrastructure, and ensuring reliable service.

  • Customer Charges: A fixed monthly fee for account maintenance and customer service support.

  • Taxes and Fees: Local and state taxes calculated based on your energy usage and location.

  • Other Charges: This section might include late payment fees, special service charges, or any fees related to upgrades, such as a meter replacement.

Energy-Saving Strategies

Lowering your energy consumption can benefit both your wallet and the environment. Here are some simple yet effective strategies for reducing your ACE bill:

  • Upgrade to Energy-Efficient Appliances: Modern appliances use far less electricity than older models, which can significantly lower your monthly energy costs.

  • Unplug Unused Devices: Even when not in use, electronics can draw power if left plugged in. Turning off and unplugging devices when they’re not needed can help you save.

  • Use a Smart Thermostat: A smart thermostat can automatically adjust your heating and cooling systems based on your schedule, reducing unnecessary energy use.

  • Maximize Natural Light: Take advantage of daylight to reduce your reliance on artificial lighting, especially during the day.

  • Insulate and Seal Drafts: Properly insulating your home and sealing air leaks can help maintain a consistent temperature inside, reducing the need for excess heating or cooling.