National Grid Power Outage Info
The National Grid Power Outage Map provides real-time information on reported outages and their status.
The map displays active outages and the number of customers affected, with updates occurring every 15-30 minutes to ensure accurate information.
Users can view the map in both metric and imperial units, providing a flexible and convenient experience.
National Grid’s outage map utilizes advanced technology to deliver reliable data across all areas within its service network.
Report an Outage
You can report an outage to National Grid through their online portal, mobile app, or by calling their dedicated outage reporting line.
To expedite the process, have your account number and address ready when reporting an outage.
Outage Safety Tips
Always stay away from downed power lines and report them to National Grid immediately.
Follow National Grid’s safety guidelines during outages to ensure your safety and the safety of those around you.
Checking Outage Status
Check the outage status by entering your account number, phone number, or address on the National Grid system.
Log in to your National Grid account to access detailed outage information and securely view your account details.
The outage map feature lets you see reported outages in your area, along with estimated restoration times, helping you stay informed.
Outage Map Features and Functionality
The National Grid Outage Map offers a user-friendly interface with real-time data updates to keep you informed.
Customize the map view with layers like geographical boundaries, weather patterns, and service area information.
The map displays details on the number of customers served and those currently affected by outages.
Downed power lines and other issues are clearly marked on the map to ensure you have all the information you need.
Reporting and Tracking Outages
Report outages or emergencies to National Grid using their online form or by calling their customer service hotline.
Only the account holder or their authorized representative should access the account system for secure and accurate reporting.
Unauthorized use of National Grid’s account system is prohibited and may result in legal consequences.
Staying Informed and Prepared
Stay updated on outage reports and restoration efforts through the National Grid Outage Map and by signing up for notifications.
National Grid customers can receive restoration updates via text messages, emails, or automated phone calls.
The outage map provides a comprehensive view of affected areas and ongoing restoration activities.
Plan ahead and stay prepared by knowing the status of your electric service and following National Grid’s guidelines for handling power outages.