National Grid Power Outage Info

The National Grid Power Outage Map provides real-time information on reported outages and their status.

The map displays active outages and the number of customers affected, with updates occurring every 15-30 minutes to ensure accurate information.

Users can view the map in both metric and imperial units, providing a flexible and convenient experience.

National Grid’s outage map utilizes advanced technology to deliver reliable data across all areas within its service network.

Report an Outage

  • You can report an outage to National Grid through their online portal, mobile app, or by calling their dedicated outage reporting line.

  • To expedite the process, have your account number and address ready when reporting an outage.

Outage Safety Tips

  • Always stay away from downed power lines and report them to National Grid immediately.

  • Follow National Grid’s safety guidelines during outages to ensure your safety and the safety of those around you.

Checking Outage Status

  • Check the outage status by entering your account number, phone number, or address on the National Grid system.

  • Log in to your National Grid account to access detailed outage information and securely view your account details.

  • The outage map feature lets you see reported outages in your area, along with estimated restoration times, helping you stay informed.

Outage Map Features and Functionality

  • The National Grid Outage Map offers a user-friendly interface with real-time data updates to keep you informed.

  • Customize the map view with layers like geographical boundaries, weather patterns, and service area information.

  • The map displays details on the number of customers served and those currently affected by outages.

  • Downed power lines and other issues are clearly marked on the map to ensure you have all the information you need.

Reporting and Tracking Outages

  • Report outages or emergencies to National Grid using their online form or by calling their customer service hotline.

  • Only the account holder or their authorized representative should access the account system for secure and accurate reporting.

  • Unauthorized use of National Grid’s account system is prohibited and may result in legal consequences.

Staying Informed and Prepared

  • Stay updated on outage reports and restoration efforts through the National Grid Outage Map and by signing up for notifications.

  • National Grid customers can receive restoration updates via text messages, emails, or automated phone calls.

  • The outage map provides a comprehensive view of affected areas and ongoing restoration activities.

  • Plan ahead and stay prepared by knowing the status of your electric service and following National Grid’s guidelines for handling power outages.