NYSEG Power Outage Info

The NYSEG Power Outage Map provides real-time information on reported outages and their status.

The map displays active outages and the number of customers affected, with updates occurring every 15-30 minutes to ensure timely and accurate information.

Users can view the map in both metric and imperial units, allowing flexibility to suit their needs.

NYSEG’s outage map leverages advanced technology to deliver reliable data across its service areas.

Report an Outage

  • You can report an outage to NYSEG through their online portal, mobile app, or by calling their outage reporting line.

  • Have your account number and address available to speed up the reporting process.

Outage Safety Tips

  • Always stay clear of downed power lines and report them to NYSEG immediately.

  • Follow NYSEG’s safety guidelines to protect yourself and your family during power outages.

Checking Outage Status

  • Check the outage status by entering your account number, phone number, or address on the NYSEG system.

  • Log in to your NYSEG account to access personalized outage information and securely view your account details.

  • The outage map lets you see reported outages in your area and provides estimated restoration times to help you stay informed.

Outage Map Features and Functionality

  • The NYSEG Outage Map offers a seamless user experience with real-time data updates for precise outage information.

  • Customize your view of the map by adding layers like geographical boundaries, weather conditions, and service area details.

  • The map provides information on the number of customers served in each region and those currently affected by outages.

  • Issues like downed power lines and other outage events are clearly marked to keep you well-informed.

Reporting and Tracking Outages

  • Report outages or emergencies to NYSEG using their online form or by calling their dedicated support line.

  • To maintain secure access, only the account holder or their authorized representative should report outages through the account system.

  • Unauthorized access to the NYSEG account system is prohibited and may lead to legal action.

Staying Informed and Prepared

  • Stay informed about outage reports and restoration efforts through the NYSEG Outage Map and by signing up for notifications.

  • NYSEG customers can receive restoration updates via text messages, emails, or automated phone calls for real-time information.

  • The outage map provides a detailed view of affected areas and ongoing restoration activities.

  • Plan ahead by staying aware of the status of your electric service and following NYSEG’s outage preparedness guidelines.