Atlantic City Electric Utility Resources
Atlantic City Electric Bill Breakdown
Atlantic City Electric
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About Atlantic City Electric
- ✓Atlantic City Electric is a regulated electric distribution utility serving southern New Jersey.
- ✓An Exelon company (via Pepco Holdings)
- ✓Supports customers with outage response, safety reporting, and online account/billing tools.
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Atlantic City Electric (ACE) is a regulated electric distribution utility serving southern New Jersey, maintaining local electric infrastructure and coordinating field crews for power outages and downed power line emergencies.
Atlantic City Electric is part of Exelon (via Pepco Holdings), operating under state utility regulation with ongoing reliability and resiliency work, including programs such as PowerAhead focused on system upgrades and storm performance.
For account needs, customers can use Atlantic City Electric’s website and online tools to manage billing and service requests. For emergencies, leave the area immediately if you see downed power lines, then report it using Atlantic City Electric’s official outage/emergency channels.
Income-eligible customers may also have access to bill-assistance options such as USF and LIHEAP in New Jersey (eligibility and availability vary).
Atlantic City Electric also participates in New Jersey’s statewide energy initiatives, including programs that help customers improve energy efficiency and manage usage over time. Depending on eligibility, residents and businesses may have access to rebates, efficiency upgrades, and assistance options administered through statewide programs such as the New Jersey Clean Energy framework. Income-eligible customers may also qualify for bill support programs like USF and HEAP, helping make energy costs more manageable.
Like many utilities, Atlantic City Electric continues investing in multi-year grid improvements—including modernization initiatives often referenced publicly under programs such as EnergizeNJ—to strengthen reliability, storm performance, and operational response. These upgrades are designed to help improve service for customers over time while supporting New Jersey’s evolving energy needs.
Understanding Atlantic City Electric's Utility Bills
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As a customer, you can easily access your account information and view usage data to track your energy consumption patterns. Our app makes it simple to manage more than one account at a time, allowing business customers to stay up to date on their energy usage and bills. With our budget billing settings, you can spread your energy costs evenly throughout the year, avoiding unexpected spikes in your bills.
One of the key features of our billing system is the ability to view your bill forecast and trends, helping you anticipate and prepare for upcoming payment reminders. You can also report any issues or outages and stay informed about the restoration status of your service. Our outage map provides a visual representation of the affected areas, ensuring you’re always aware of the situation.
Atlantic City Electric are committed to providing reliable service to customers in Atlantic City and the surrounding areas. They regularly update their systems to ensure you have the latest version of their app, which offers a range of features to help you manage your account. With ACE's app, you can pay your bill, report an outage, and view your account information from the convenience of your smartphone or tablet.
As a responsible utility company, we’re dedicated to powering the southern New Jersey region with safe, reliable, and affordable energy. Our commitment to the community extends beyond providing essential services, as we strive to create a better tomorrow for our customers and the environment. By investing in our infrastructure and technology, we aim to enhance our services and provide a better experience for our residential and business customers.
In the event of storms or outages, our team works tirelessly to restore service as quickly as possible. We understand the importance of staying informed, which is why we provide regular updates on the status of our restoration efforts. You can easily access this information through our website or app, ensuring you’re always up to date on the latest developments.
By choosing Atlantic City Electric, you’re not only getting a reliable utility provider but also a partner that’s committed to the well-being of our communities. We’re proud to serve southern New Jersey and look forward to continuing to provide exceptional service to our customers. Whether you’re starting or stopping service, our simple and convenient online options make it easy to manage your account. So why not download our app today and take advantage of the many features and benefits it has to offer?
Atlantic City Electric FAQ: Budget Billing Settings
What services does Atlantic City Electric provide?
What financial assistance programs are available to Atlantic City Electric customers?
What energy efficiency programs does Atlantic City Electric offer?
How does on-bill repayment work for Atlantic City Electric energy efficiency financing?
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